Shipping Policy

At Moonjhum, we are committed to providing our customers a seamless and efficient shipping experience.

Delivery Partner - Shiprocket

We have partnered with Shiprocket, a renowned logistics company known for its reliable and swift delivery services, to manage the shipping and delivery of our products.

Delivery Timeframe

Our standard delivery timeframe for orders is estimated to be within 5 to 7 business days from the date of purchase. Please note that the delivery duration may vary depending on the delivery location and any unforeseen circumstances that may affect the shipping process.

Order Processing

Once an order is placed and payment is confirmed, our team promptly processes the order. Orders are typically dispatched within 2 to 3 business days. Customers will receive a confirmation email containing tracking details once the order has been shipped.

Order Tracking

For your convenience, customers can easily track the status of their orders using the provided tracking number through the Shiprocket website or their mobile application.

Delivery Address

To ensure smooth delivery, kindly ensure that the delivery address provided during checkout is accurate and complete. This will help prevent any delays or issues with the delivery of your order.

International Shipping

Currently, our shipping services are available within India. We do not offer international shipping at the moment.

Contact Information

For any queries or assistance related to shipping, our customer support team is available to help. Please reach out to us at +91 - 6291630768.

Note: The shipping policy outlined above is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or modifications.